Privacy Policy
Collective Labs 360
Effective Date: January 1, 2024
This Privacy Policy explains how Collective Labs 360 (“Collective Labs 360,” “we,” “us,” or “our”) collects, uses, and protects personal information through our website and any digital properties that link to this Privacy Policy (the “Service”), as well as through other activities described in this document.
Collective Labs 360 provides in-person corporate retreats, team-building experiences, workshops, activities, and fully managed event services for organizations. This Privacy Policy does not apply to information we process on behalf of our enterprise clients while delivering event or retreat services. That information is governed by our agreements with those clients. If you have questions about how your information is handled in that context, please contact the organization that engaged our services.
Our services are designed for companies, organizations, and institutions, and not for personal or household use. We treat all personal information covered by this Privacy Policy as information provided by individuals acting in a professional or organizational capacity.
We may also provide additional privacy notices for certain services or programs. Those notices apply to the specific service they describe.
Index
• Personal information we collect
• How we use your personal information
• How we share your personal information
• Your choices
• Other sites and services
• Security
• International data transfer
• Children
• Changes to this Privacy Policy
• How to contact us
Personal information we collect
Information you provide to us
Personal information you may provide through the Service or directly to us includes:
Contact data such as your name, email address, phone number, billing and mailing address, company name, and professional title.
Communications data such as messages or inquiries sent to us, including retreat requests, booking questions, surveys, or feedback.
Transactional data including booking information, event details, invoices, and payment history.
Financial data such as payment card details processed through our payment partners.
Event registration data such as attendee lists, preferences, activity selections, dietary needs, and schedule details.
Job application data if you apply for a position with us.
Marketing data including your preferences for receiving updates from us.
Any other information you choose to provide.
If you connect with our Service through a third-party platform (such as Google or social media), we may receive information the platform permits us to access.
Information we collect from third parties
We may collect information from:
• Public records or publicly available sources
• Social media platforms
• Marketing partners
• Third-party data providers
• Affiliate partners
Automatic data collection
We, our service providers, and our marketing partners may automatically collect:
Device data such as IP address, browser type, operating system, device identifiers, and general location.
Online activity data such as pages viewed, time spent on the Service, navigation paths, and engagement with emails.
Cookies and similar technologies for analytics, personalization, and advertising.
These technologies may be used for essential functionality, analytics, performance measurement, and marketing.
How we use your personal information
We may use your information to:
Service delivery
• Provide and manage our retreats, team-building events, activities, and transportation services
• Communicate with you regarding bookings, updates, schedule changes, and support
• Personalize your event experience
• Coordinate logistics such as meals, transportation, activities, and vendor services
• Maintain your account and process payments
Research and development
• Improve our services, website, programming, and customer experience
• Create de-identified or aggregated data to analyze trends
Marketing and advertising
• Send promotions, updates, or retreat announcements (you may opt out anytime)
• Deliver interest-based advertising through partners and platforms
Hiring and recruitment
• Process job applications and evaluate candidates
Compliance and protection
• Meet legal obligations
• Protect our rights and those of our clients
• Prevent fraud, abuse, or unauthorized use
In some cases, we may request your consent for specific uses.
How we share your personal information
We may share information with:
Service providers (event partners, caterers, instructors, facilitators, transportation partners, IT providers, analytics and marketing tools).
Payment processors, such as Square.
Vendors and hosts involved in your retreat or event activities (for example: chefs, pickleball instructors, nature guides, wineries, Bloedel Reserve partners).
Professional advisors, such as attorneys or accountants.
Authorities, when required by law.
Business transferees, in connection with a merger or acquisition.
Enterprise clients, when information relates to an event they organized.
Other users, when information is intentionally shared or published by you.
Your choices
You may:
• Update your information by contacting us
• Opt out of marketing emails
• Adjust browser cookie settings
• Limit interest-based advertising through industry opt-out tools
• Decline to provide information (although some details are required to deliver services)
Other sites and services
Our Service may link to third-party websites or platforms. We are not responsible for the privacy practices of those websites and encourage you to review their policies.
Security
We use technical and organizational measures to protect personal information. However, no method of transmission over the internet is completely secure.
International data transfer
We operate in the United States and may work with service providers in other countries. Your information may be transferred outside your state or country where laws may differ.
Children
Our Service is not intended for use by individuals under 18. If we learn that we collected information from someone under 18, we will delete it.
Changes to this Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted with a new effective date. Continued use of the Service indicates acceptance of the updated policy.
How to contact us
If you have questions about this Privacy Policy or your personal information, you may contact us at:
Email: hello@collectivelabs360.com
Website: collectivelabs360.com